A Singapore Government Agency Website

Official website links end with .gov.sg

Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.

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Public Service Announcement

Lost Your Passport?

17 March 2026

Lost your passport in China? Don’t panic! Follow these simple steps to get help quickly.

5 to-do steps when you lost your passport in China, including reporting to the local authorities and ICA for your exit document.

Lost your passport in China?

Don’t panic! Follow these simple steps to get help quickly:

Report the loss to local authorities
Notify ICA online and apply for a new passport* or Document of Identity
Await notification of approval
Collect your new passport or Document of Identity at the Consulate-General

Save this post and share it with friends and family travelling soon.

*As the passport application process is approx. 6 weeks, do ensure you have a valid visa/residence permit to avoid overstaying in China.