A Singapore Government Agency Website

Official website links end with .gov.sg

Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website (opens in new tab).

eRegister trip

Public Service Announcement

Need help with a non-emergency issue in China?

31 March 2026

Need help with a non-emergency issue in China? Call 12345 — China’s 24/7 non-emergency hotline.

Call 12345 — China’s 24/7 non-emergency hotline (available in English & Chinese).

You can seek help with matters such as:
- Forced purchases
- Tourist complaints
- Service disputes
- Transport & living enquiries
… and more!

For emergencies? Call 110 (police)/ 120 (ambulance/medical emergency)!

Stay informed. Travel smart.