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Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.

Consulate-General of the Republic of Singapore in Chengdu

Replacement of lost NRIC

Information on reporting a lost Singapore Identity Card while overseas.

Last updated 6 November 2025

The Consulate-General is not able to replace a lost Singapore Identity Card.

Replacement of the card has to be applied for in person at the Immigration & Checkpoints Authority (ICA) office.

Singaporeans who lose their NRIC in China should lodge a police report and inform the ICA office of their loss upon their return.

For more information regarding replacement of lost Identity Card, please refer to the ICA's website.